Terms of service

Last updated: September 18, 2025

Welcome to Cloud Beauty. The terms “we”, “us” and “our” refer to Cloud Beauty (How Bazaar Solutions Ltd t/a Cloud Beauty). By visiting our website and purchasing from our store, you agree to these Terms of Service, together with our Privacy Policy, Returns Policy, and Shipping Policy. Please read them carefully before using our Services.

1. Access and Accounts

To use our Services, you must be at least the age of majority in your place of residence. You agree to provide accurate, complete, and current information whenever you create an account or place an order. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

2. Products and Descriptions

We strive to display accurate product information. However, colours and appearance may vary depending on your device. We may discontinue or update products without notice, and may limit quantities at our discretion.

3. Orders

By placing an order, you make an offer to purchase. We reserve the right to accept or decline orders at our discretion. Orders are not confirmed until payment has been received and accepted. All purchases are for personal use only and are subject to our Returns Policy.

4. Pricing and Payments

Prices are shown in GBP and may change without notice. Prices do not include shipping, taxes, duties, or import charges unless specified. You agree to provide valid payment details and authorise us to charge the full order amount, including shipping and taxes.

5. Shipping and Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays outside our control (e.g. carrier delays, customs processing). Once products are transferred to the carrier, title and risk of loss pass to you. Please see our Shipping Policy for full details.

6. Intellectual Property

All content on this website (including text, images, graphics, designs, and trademarks) is owned by Cloud Beauty, our licensors, or Shopify. You may not reproduce, distribute, or exploit any content without prior written permission.

7. Third-Party Services and Links

Our Services may include third-party tools or links. These are provided “as is” and we are not responsible for their content, accuracy, or availability. Use of third-party tools and websites is at your own risk.

8. Relationship with Shopify

This store is hosted on Shopify. While Shopify provides the platform, all purchases are made directly with Cloud Beauty. Shopify is not responsible for your orders, payments, or interactions with us.

9. Feedback

If you submit reviews, feedback, or suggestions, you grant us a non-exclusive, royalty-free licence to use and share them for business purposes. You are responsible for ensuring your feedback does not infringe the rights of others.

10. Errors and Inaccuracies

Occasionally there may be errors or omissions in product descriptions, pricing, or availability. We reserve the right to correct any errors or cancel orders where necessary.

11. Prohibited Uses

You agree not to misuse our Services, including (but not limited to):

  • Engaging in unlawful or fraudulent activity.
  • Infringing intellectual property rights.
  • Harassing, abusing, or defaming others.
  • Distributing malware or malicious code.
  • Sending spam or misleading information.
  • Circumventing or interfering with website security.

We reserve the right to suspend or terminate accounts that breach these Terms.

12. Termination

We may suspend or terminate your access to the Services at any time without notice if you breach these Terms. Sections relating to Intellectual Property, Limitation of Liability, Indemnification, and Governing Law will continue to apply after termination.

13. Disclaimer of Warranties

Our Services and products are provided “as is” and “as available.” We make no warranties, express or implied, regarding fitness for purpose, merchantability, or uninterrupted availability.

14. Limitation of Liability

To the maximum extent permitted by law, Cloud Beauty, its directors, employees, partners, and service providers will not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.

15. Indemnification

You agree to indemnify and hold harmless Cloud Beauty, Shopify, and our affiliates, employees, and service providers against any claims, damages, or expenses arising from your use of our Services or your violation of these Terms.

16. Governing Law

These Terms are governed by the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales in relation to any disputes.

17. Changes to These Terms

We may update these Terms of Service from time to time. The latest version will always be posted on this page. Your continued use of our Services after changes take effect constitutes acceptance of the updated Terms.

18. Contact Information

Questions about these Terms should be sent to:

Cloud Beauty (How Bazaar Solutions Ltd t/a Cloud Beauty)

Trading address: 65 High Street, Uppermill, Oldham, OL3 6AP

Company number: 11092132 (Registered in England & Wales)

Customer phone number: 07778 380366

Email: orders@cloudbeauty.co.uk